Pick n Pay has announced the launch of a buy-now-pay-later service called PayJustNow at its hypermarket stores that lets customers buy...

Let's hope they didn't train the algorithm on New Coke. AI is just about everywhere lately, but nobody expected it to be used as a salvo...

The Competition Commission says that South African consumers are paying higher prices for certain foods, even though inflation and...

Consumers in South Africa increasingly use grocery delivery services, with Checkers Sixty60 currently the cheapest on the market. South...

31.7% of the Mom and Pop store owners said that the Pandemic had positively affected their business. 87.3% of the surveyees believe that...

Customer retention is crucial for revenue growth and profitability in the ecommerce sector, with customer loyalty being the foundation of...

As email survey response rates decline. Woolworths Group is set to trial a new method of capturing customer feedback, sending customers...

Loyalty programs are important for Ecommerce retailers, just as they are for traditional brick and mortar retailers. But the structure of...

Itry to eat healthy foods these days. I’m always shopping for good kombucha, for example. But I’ve recently switched over to probiotic...

The explosion of online shopping has made purchasing groceries, gifts, and home décor more convenient than ever. You no longer have to...

Next week is set to bring another interest rate hike making it harder for everyday South Africans to make ends meet as monthly repayments...

How last-mile delivery tech addresses both and more. E-commerce is fast and will only get faster. Today’s consumers are very familiar...

Dana Telsey, CEO of the Telsey Advisory Group, joins 'The Exchange' to discuss retail leasing and occupancy numbers rising in the...

A security experts says stores are locking up more items due to an uptick in organized retail crime. Big name retail stores like Walmart...

Tap on Phone technology and peer-to-peer (P2P) payments are two different methods of facilitating financial transactions, but they share...

Are you a retail store owner struggling to keep track of your inventory? Do you find it difficult to manage your stock levels and ensure...

By Tatiana Walk-Morris Dive Brief: As part of its environmental sustainability efforts, Ikea launched its As-is online service, where...

Is this really what customers want? Well, it's what retailers want, apparently. If there's one thing I know about the future, it's that...

One thing hasn’t changed since the dawn of retail: We feel more confident in our choices when we know people like us have made the same...

One of the most important goals for any grocer is to increase sales. In this article, we’ve asked 4 world-renowned retail experts a...