BANK ZERO: POWERFUL DIGITAL BANKING AT ITS BEST

Bank Zero is more than digital banking services. It is a customer centric digital banking solution for your business. As a digital-only bank, Bank Zero understands the importance of security of information and the transparency of transactions that deters fraud.

Opening a Bank Zero account is as simple as downloading the app. Customer trust is born immediately through the technology enabled secure banking platform and simple onboarding process.

• For individuals, the process takes less than 5 minutes including the capturing of biometrics, FICA documents and the designing of personalised cards.

• Once you have joined in individual capacity, the business can be added. Business accounts take around 20 minutes, provided all documents are on hand.

• Bank accounts can be ‘friended’; to give account visibility to business partners, this makes discussions about the business’ financial health more open.

• Account holders can nominate and authorise levels of access to important role players in the business. This transactional visibility is an invaluable anti-fraud tool.

Using the Bank Zero app allows users to:

• Load owners, directors and other authorised users onto a single screen. Face tile avatars can then be assigned levels of authorisation. These authorisations can be changed within the app.

• Transactional information includes track and trace functionality, while invoice display allows for easy reconciliations.

• Have better control over debit orders, which are displayed as tasks just before they run, enabling the rejection of rogue debit orders and/or the funding of an account with an insufficient balance.

The spirit of personal service is inherent in the ability of clients to design their own Bank Zero card. A company or picture of the client’s choosing is added on the card, and any wording the client chooses will be embossed on the card. Using the same 16-digit card number when the card is replaced eradicates the need to reset subscriptions or payment authorisations. Client information protection and transactional security are built into Bank Zero’s systems.

• Bank Zero’s patented technology prevents cards from being skimmed and cloned.

• Bank Zero offers a unique service that allows recurring payments to be pre-authorized as a Subscriptions to prevent delay of payment.

• All online card transactions must be authorised before payment to prevent fraud.

The core of the banking platform was built by Bank Zero, allowing it to maintain control of its tech infrastructure. In-house control gives Bank Zero the ability to scale capacity to meet demand, to build new innovative functionality, to keep costs low and to maintain absolute control over the security of client information. Savings are passed on as lower banking fees to clients. This decision means the bank has built a flexible and powerful platform that delivers a banking experience driven by innovation and an outstanding customer e experience

It is important to remember that Bank Zero is not a traditional bank transforming into a digital institution. It is a digital first bank built on the advantages that technology allows. The ability to bank using a digital interface is just one aspect of who Bank Zero is. Their identity is based on the benefits of technology and how it enables their back-end operations and provide excellent security.

The pandemic sped up the adoption of technological solutions, especially in retail, and shown consumers the benefits that they offer. Bank Zero has embraced that ethos and have built a customer first service. Through its email chat service, it provides simplified, connected, and informed support that meets the demands for speed-of-response and innovative solutions that builds customer loyalty.

While Bank Zero does not have branches, clients can access customer support powered by real people. Not only does the bank believe this is an important feature, but they have also prioritized the value of this touch point by staffing the service with trained and experienced banking professionals.

With bricks and mortar branches locked, and the use of digital services increasing, clients began to understand the true value of digital services during the pandemic. What became apparent was just how rudimentary the digital solutions they had access to were.

Bank Zero provides digital customer first solutions that work in a fast-paced world where visiting a branch is a time-consuming chore. It is no longer necessary to find the time to go to a branch. Bank Zero is always open and clients have 24/7 access to their accounts and all the services they need to manage the banking needs that come with running a business. This includes doing away with the cumbersome processes of having to regularly submit hard copies of business documents such as mandates.

Board chair, Michael Jordaan, and Yatin Narsai as CEO, business leaders with decades of experience in the Suth African economy, have recruited a team of executives with deep roots in the banking sector and an understanding of how technology can improve the customer experience.

With Bank Zero, Jordaan, Narsai and their team have built a better bank. A digital bank invested in creating the products and services that customers need

Bank Zero removes barriers to make it simpler for clients to manage the financial life of their business securely and effectively.

Get started on the road to financial freedom. Download the Bank Zero app now.