IQ RETAIL THE RETAIL MANAGEMENT AND POINT OF SALE (POS) SOFTWARE SOLUTIONS FOR SMALL TO MEDIUM SIZED

The unexpected global pandemic hit us hard. No one expected it but we have somehow navigated through it, learnt from it and adapted accordingly. A new norm has been established and so many changes followed for most. Some of these changes were temporary and some of them are here to stay.

One of the changes that will remain, is the need for digital transformation. Digital transformation has been in the works for some time now, but the global pandemic has most certainly sped that up.

A new norm has been created, businesses needed to find new ways of working and customers increased their expectations. Given these changing times, IQ Retail has worked hard over the course of the last two years to deliver solutions that cater to their customer’s needs, especially in these unusual times.

IQ Retail, a part of the Kerridge Commercial Systems group, offers Retail, Business Management and Point of Sale (POS) software solutions for small to medium sized business and franchises. IQ Retail has been the preferred software partner of choice for over 30 years and have over 15 000 customers across Africa. They have also recently successfully launched in to the UK as well and the uptake has been incredible.

Kerridge Commercial Systems is a leading provider of ERP, Retail and Business Management Software solutions for Distributors, Wholesalers, Retailers, Merchants and Plant, Tool and Equipment Hire business across the globe. The software group has acquired several businesses over the years of which IQ Retail has been one of those. Kerridge Commercial Systems has been operating in Africa for 40 years this year and IQ Retail has been a phenomenal addition to the group. The Kerridge Commercial Systems group have always invested in R&D but have most certainly upped their investment over the last two years and have backed IQ Retail with exactly that too.

IQ Retail recently upgraded its software, providing customers with access to the latest technology that is fast, reliable, scalable and that integrates with various mobile applications as well as many other Value-Added Application Solutions (VAAS).

Two of IQ Retail’s latest mobile applications include an Electronic Proof of Delivery App (ePOD) and an eSales App. ePOD has really grown in importance over the last two years and it will remain that way. An electronic proof of delivery application speeds up the entire delivery process, eliminates paper trails, eliminates lost documents and digitises the entire operation. eSales, on the other hand, can help users sell remotely with all of the information at their fingertips. With eSales users can place orders, raise quotes, view stock availability or check on customer prices and product details which then automatically gets updated in the latest version of their IQ Retail system in the back-end. All quickly and easily and all from a smartphone.

The VAAS that integrates with IQ Retail stretches far and wide and ensures that businesses can add on various solutions to help them up their game and keep up with the competition. Some of these solutions include loyalty rewards, EFT, payment integrations, business intelligence, airtime, SMS marketing and much more.

IQ Retail has been a key player for thousands of leading Builders Merchants, Retailers, FMCG businesses, Tyre and Fitment Centres, Liquor stores, Consumer Electronics businesses and many more. Times are changing and it’s important for businesses to keep up and to stay ahead of the curve. Digital is key and customer service more important than ever so make sure you empower your business and your staff with the right tools. Contact IQ Retail today, perhaps they can help your business too.