Pick n Pay to pay for 17 000 customers’ shopping baskets

One of South Africa’s leading retailers, Pick n Pay, has launched an exciting initiative to reward their ‘smart shoppers’ by randomly selecting one winner from every store nationwide to win their entire shopping for free.

This generous gesture will take place every day until 18 June, meaning that the retailer would have given away up to R10 million in free groceries by June. The initiative aims to provide some relief to shoppers during a difficult period while also creating moments of true excitement.

A Pick n Pay loyalty customer receiving their free shopping

Launched on 8 May, the initiative has already surprised over 2 700 winners with free shopping collectively valued at R1.6 million. Two customers walked out with free groceries worth more than R10 000 each, much to their considerable delight.

To qualify to win, customers need to swipe their registered Smart Shopper card and buy any two participating products. The winners will be notified at the till point, and their groceries will be packed into a limited-edition golden reusable bag before they walk away with their entire basket or trolley of groceries, free of charge.

The Smart Shopper programme is one of the country’s biggest loyalty reward programmes, dedicated to giving customers real value. Pick n Pay hopes that the initiative will provide some relief to customers who are currently under huge pressure. Research shows that more shoppers are using loyalty programmes to save money when shopping, but additional benefits, beyond instant savings, are important. BrandMapp’s research shows that the top benefit loyalty members enjoy is a cash-back reward.

According to Andrew Mills, Group Executive: Marketing at Pick n Pay, the retailer remains committed to delivering benefits to its customers for their current and future shopping trips. “In these challenging economic times, customers are looking for more ways to save money, and our Smart Shopper programme offers just that. Customers enjoy immediate savings by swiping their card at the till points and accumulating points that can be used as cash-back on their later shopping trips,” said Mills.

Mills said that more customers are turning to loyalty programmes now to unlock value and savings. “We have seen a record number of customers redeeming their Smart Shopper points since we launched the programme 12 years ago,” he said.

In addition to 17 000 customers winning their groceries for free, shoppers can also stand a chance to win R10 000 in Smart Shopper points by posing in-store with any two participating products or their Golden Bag and posting the picture on social media using #PnPGoldenBag. If you are a Pick n Pay Smart Shopper, this initiative is worth participating in, as it not only provides some relief during a difficult period but also creates exciting moments in-store.