POS Software Trends for 2022

By Jenny Chang

There is a growing popularity in the procedure of online shopping. Therefore, the use of technologically advanced POS software and cloud-based operations is essential for retailers who wish to keep up with modern-day consumers.

Therefore, this article lists some of the current trends in POS software systems that are likely to be beneficial to all types of retailers, including start-ups, small businesses, and large establishments.

Mobile POS Systems for Cashless Transactions

Contactless payments are becoming more popular in the retail sector. POS software providers are expanding their features to accommodate more customers paying via mobile payments and digital wallets. Cashless transactions will remain as a trend even after the pandemic.

Cloud-Hosted POS Systems

Replacing the traditional retail POS with a cloud-based system has allowed plenty of businesses to accommodate new stores, product lines, and sales channels without any limitations. Since cloud-based systems are not tied to a specific hardware in just one location, a cloud-based retail POS solution provides greater mobility for businesses. Accordingly, it maximises profitability and becomes an invaluable resource for many retail business owners.

More businesses today are adopting cloud-hosted POS solutions.

Mobility and data visibility are some of the most important benefits of a cloud-based POS software.

Customer Loyalty Programs

Among other POS trends 2020, offering customer loyalty programs are made easier through updated and advanced POS software existing today. Plenty of POS solutions now have built-in loyalty programs, while others integrate with external loyalty apps. A POS solution equipped with loyalty features goes a long way when it comes to attracting new customers and improving customer relationships.

Customer loyalty programs can help attract new shoppers and retain your current customers.

Plenty of small business and retailers are offering personalized rewards based on customer loyalty.

Data Analytics Enabled by POS Systems

The use of POS data analytics to make better informed and data-driven decisions is not entirely a new trend for many retailers. However, current POS statistics suggest that it remains relevant among many retailers today. In a recent Salesforce report, 50% of small businesses say that reporting and analytics tools from their POS are crucial in their day-to-day operations.

Rich consumer data and in-store analytics enable retail businesses to provide a more customised shopping experience for each of their customers. In leveraging POS data analytics, retailers can follow sales trends, predict demand for certain products, and come up with a set of target shoppers that are more likely to buy new offerings.

These are some of the most common trends in the world of POS software for 2022. It is important for retailers to consider these trends for optimising business practices.